Kefir is a fermented milk drink similar to a thin yogurt. Made from fresh milk, it's high in calcium and fortified with probiotic which may benefit your digestive health, strengthen your immune system, and improves bone health. Bright Cow Kefir is made from fresh milk, straight from local farm with real fruit chunks!
Refunds are handled on a case-by-case basis and by actual human members of the “FGV Dairy Farm Sdn. Bhd.” team.
All orders are processed by our Customer Care team for the following items:
- There will be no refunds for cancelled, damaged or returned orders
Replacement of the same item will be made to customers on some other dates within 7 business days under normal circumstances.
Refund to original mode of payment
If you would like to request for a replacement of cancelled, damaged, please send a written request to [email protected]. The transaction will be made via online payment.
Please provide the following for your request to be processed:
Customer contact number
Customer order number
Copy of delivery order
All such requests are processed manually and will take up to 7 business days to complete.